HP LaserJet/Laser 4000 Quick Reference Guide

General Info

HP LaserJet 4000

HP LaserJet 4000n

Model Number C4118A C4120A (Networked)
Release Date Nov 97 Nov 97
Max Speed 17 ppm 17 ppm
Max DPI 1200 dpi 1200 dpi
Memory Min/Max 4MB/100MB 4MB/100MB
Duty Cycle 65,000 pgs/month 65,000 pgs/month
Recommended Maint. Interval 200,000 pgs 200,000 pgs
 

HP LaserJet/Laser 4000 Printer Repair Parts

     
Fuser, 110v RG5-2661 In Stock
Maintenance Kit, 110v C4118-67909 In Stock
Feed/Separation Roller RF5-1885/RF5-3114 (qty 2/tray) In Stock
Tray 1 Pickup Roller RG5-3718/RG9-1529 In Stock
Tray 2 & 3 Pickup Roller RB1-8865/RB1-8957 In Stock
Tray 2 Pick Up Drive Asm RG5-2672 (500-sheet tray) In Stock
Pickup Asm RG5-2655 (tray 1) In Stock
Pickup Roller Shaft with rollers RF5-2484 In Stock
Pickup Coupler (dog bone) RG5-2672 (500-sheet tray) In Stock
Delivery Asm RG5-2648 In Stock
Separation Pad RG5-5281/RF5-3086 In Stock
Transfer Roller RG5-4283 In Stock
Engine Controller, 110v RG5-3693 In Stock
Fixing Film Sleeve SLEEVE 4000 In Stock
Lower Pickup Drive Asm RG5-2684 (250-sheet “T” version)  
     
     
     
FULLY REFURBISHED HP LASERJET 40000/STARTER TONER $149.99      In Stock
     

HP LaserJet/Laser 4000 Printer Repair Common Codes

   
Error Code 13 Paper Jam/Paper Jamming  
Error Code 10.10.10 Supplies Error  
Error Code 41.3 Unexpected Paper Size  
Error Code 49 Firmware Error  
Error Code 50 Fuser Error  
Error Code 51 Beam Detect Error  
Error Code 52 Scanner Error  
Error Code 53 Printer Memory Error  
Error Code 59 Main Motor Error  
Error Code 60.4 Lifter Motor Error  
Error Code 68 Permanent Storage Error  
Error Code 79 Critical Hardware Error Has Occurred  
Error Code 80 EIO Error  
     

HP LaserJet 4000 Printer Repair Manual   acrobat

List of Contents HP LaserJet 4000 Printer

Contents-1
Contents
1 Printer Description
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Model and Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Paper Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Supported Types of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Guidelines for Using Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Card Stock and Heavy Paper . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Laser Safety Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Toner Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Environmental Product Stewardship . . . . . . . . . . . . . . . . . . . 1-28
2 Service Approach
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Service Approach. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Parts and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Helpful Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Phone Numbers for Ordering. . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Exchange Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
HP Service Parts Information Compact Disc . . . . . . . . . . . . . . 2-6
HP Support Assistant Compact Disc . . . . . . . . . . . . . . . . . . . . 2-7
HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Toner Cartridge Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Settings and Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Quick Copy Jobs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Private/Stored Jobs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Print Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
EIO Menu (Networked Printers). . . . . . . . . . . . . . . . . . . . . . . 3-29
Resets Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Setting the Page Count, Maintenance Count, and
Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Cold Reset Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Clear Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Resetting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
MS-DOS System Configuration . . . . . . . . . . . . . . . . . . . . . . . 3-39
Parallel DOS Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Serial MS-DOS Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Printer I/O Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Serial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41

HP LaserJet 4000 Printer Repair Overview

The HP Laserjet 4000 comes from a long line of printers and consist of what customers have come to expect from HP: dependability, Durability, and serviceability.  At 17 pages per minute and a 1200 dpi resolution the hp laserjet 4000 printer is sure to meet the most demanding of all print environments.  With the hp laserjet 4000, Hewett Packard had developed the Postcript 2 emulation which eradicated the need for the purchase of expensive Postscript options.  The hp 4000 printer recognizes the language and gets the end user up and printing fast.  Yet another powerful feature of the 4000 series is its parallel, serial, and optional network port connectivity.  Whatever the configuration of your standalone or networked environment, the 4000 series gives you all the options that you will need to get printing.

When the hp laserjet 4000 was introduced to the corporate environment there was an amazingly large demand.  Since there were so many hp 4000 sold, there came an overwhelming need for hp laserjet 4000 printer repair and service.  Laserzone Inc was equipped to meet this demand almost immediately.  When HP introduces new printer lines our authorized and certified hp laserjet 4000 printer service and repair technicians are required to participate in rigorous training.  These training programs not only train our service technicians to identify each component in the printer but to also remove and re-assemble each of them.  Finally our certified HP printer technicians are then trained to identify each of the error codes and the related fix.  It is one thing to know how to repair a printer, but it is equally as important to have the necessary parts to see the service through.  At Laserzone inc we not only stock the common service parts such as hp laserjet 4000 maintenance kits, hp laserjet 4000 roller kits, and hp laserjet 4000 fuser assemblies, but we also stock those hard to find parts that can draw out a repair.  Whatever the issue Laserzone inc printer repair is sure to have the competence to service the printer the first visit

800-610-5610

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HP LASERJET 4000 PRINTER REPAIR OVERVIEW | PRINTER TECHNICIANS | HP AUTHORIZED LASER 4000n PRINTER REPAIR

Authorized Printer Repair Center
  • HP On-Site Printer Repair Service
  • HP In-House Printer Repair Service
  • HP LaserJet 4000 Printer Set-Up
  • HP Laser 4000n Printer UPGrades
  • HP 4000 Printer OEM Supplies
  • HP Laser 4000n Printer Replacement Parts
  • HP 4000 Printer Maintenance Kits

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