HP LaserJet/Laser 4100 Quick Reference Guide

General Info

HP LaserJet 4100

HP LaserJet 4100n

Model Number C8049A C4120A (Networked)
Release Date Mar 01 Nov 97
Max Speed 25 ppm 17 ppm
Max DPI 1200 x1200 dpi 1200 dpi
Memory Min/Max 16MB/256MB (4100) 32MB/256MB (4100n/tn/dtn)
Duty Cycle 150,000 pgs/month 65,000 pgs/month
Recommended Maint. Interval 200,000 pgs 200,000 pgs
 

HP LaserJet/Laser 4100 Printer Repair Parts

     
Fuser, 110v RG5-5063 In Stock
Maintenance Kit, 110v C8057-67903 In Stock
Feed/Separation Roller RF5-1885/RF5-3114 (qty 2/tray) In Stock
Tray 1 Pickup Roller RG5-3718/RG9-1529 In Stock
Tray 2 & 3 Pickup Roller RB1-8865/RB1-8957 In Stock
Tray 2 Pick Up Drive Asm RG5-2672 (500-sheet tray) In Stock
Pickup Asm (Tray 1) RG5-5084 (tray 1) In Stock
Pickup ASM (Tray 2) RG5-5277 (tray 2) In Stock
Pickup Roller Shaft with rollers RF5-2484 In Stock
Pickup Coupler (dog bone) RG5-2672 (500-sheet tray) In Stock
Delivery Asm RG5-5094 In Stock
Separation Pad RG5-5281/RF5-3086 In Stock
Transfer Roller RG5-5295 In Stock
Engine Controller, 110v RG5-5359 In Stock
Fixing Film Sleeve SLEEVE 4100 In Stock
Laser Scanner Asm RG5-5100 In Stock
     
     
     
FULLY REFURBISHED HP LASERJET 4100/STARTER TONER $199.99      In Stock
     

HP LaserJet/Laser 4100 Printer Repair Common Codes

   
Error Code 13 Paper Jam/Paper Jamming  
Error Code 10.10.10 Supplies Error  
Error Code 41.3 Unexpected Paper Size  
Error Code 49 Firmware Error  
Error Code 50 Fuser Error  
Error Code 51 Beam Detect Error  
Error Code 52 Scanner Error  
Error Code 53 Printer Memory Error  
Error Code 59 Main Motor Error  
Error Code 60.4 Lifter Motor Error  
Error Code 68 Permanent Storage Error  
Error Code 79 Critical Hardware Error Has Occurred  
Error Code 80 EIO Error  
     

HP LaserJet 4100 Printer Repair Manual   acrobat

List of Contents HP LaserJet 4100 Printer

Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Troubleshooting flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Troubleshooting the printing system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Engine test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Printer messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
General paper-path troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Image system troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Engine controller board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Paper-size detection switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
PCAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Sensors, switches, and thermistors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Solenoids and clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Product compatibility matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Print media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Supported types of print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Types of print media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Weight equivalence table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Overhead transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Card stock and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Control panel layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Control panel keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Settings and defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Quick copy jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Private/stored jobs menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Information menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Paper-handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Printing menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Print quality menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
EIO menu (networked printers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

HP LaserJet 41 00 Printer Repair Overview

The HP Laserjet 4100 delivers the highest value with more reliability, speed and intelligent printer management features not yet seen.  Known as HP’s most advanced workgroup printer of the time, the hp laserjet 4100 printer series allows a company to handle their mission critical information, faster, easier and more productively than ever.  The HP Laserjet 4100 printer is  also expandable with options ranging from duplexing, networking, high capacity envelope feeders, as well as optional paper trays for higher capacity paper loading.  Whatever the needs may be the hp laserjet 4100 is sure to deliver!

As one can imagine there was great demand for the hp laserjet 4100 printer series when it was first introduced to the general public.  With such a strong demand, there was no doubt going to be a great need for hp laserjet 4100 printer repair and service center technicians.  At Laserzone Inc we pride ourselves on the ability to manage the repair and service of all new printer lines that are introduced.  Our training programs call for extensive knowledge of not only the individual components of the hp laserjet printers, but the assembly and disassembly of them.   The training though does not stop there.  For our techs to become certified and authorized hp laserjet 4100 service center printer technicians they are also required to study each of the error codes and the related fix.  Though a tech may be equipped with the knowledge to repair your printer, that knowledge is fruitless without the proper parts.  At Laserzone we stock all parts that would ever be required to successfully repair a printer.  This part stock includes all hp laserjet 4100 maintenance kits, hp laserjet 4100 fuser assemblies, hp laserjet 4100 roller kits, as well as all of the uncommon parts that might be needed.  Armed with all of the knowledge and parts our hp laserjet printer repair technicians are sure to have the solution to repair your printers quickly. 

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