HP LaserJet/Laser 4100 Quick Reference Guide |
General Info |
HP LaserJet 4100 |
HP LaserJet 4100n |
| Model Number |
C8049A |
C4120A (Networked) |
| Release Date |
Mar 01 |
Nov 97 |
| Max Speed |
25 ppm |
17 ppm |
| Max DPI |
1200 x1200 dpi |
1200 dpi |
| Memory Min/Max |
16MB/256MB (4100) |
32MB/256MB (4100n/tn/dtn) |
| Duty Cycle |
150,000 pgs/month |
65,000 pgs/month |
| Recommended Maint. Interval |
200,000 pgs |
200,000 pgs |
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HP LaserJet/Laser 4100 Printer Repair Parts |
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| Fuser, 110v |
RG5-5063 |
In Stock |
| Maintenance Kit, 110v |
C8057-67903 |
In Stock |
| Feed/Separation Roller |
RF5-1885/RF5-3114 (qty 2/tray) |
In Stock |
| Tray 1 Pickup Roller |
RG5-3718/RG9-1529 |
In Stock |
| Tray 2 & 3 Pickup Roller |
RB1-8865/RB1-8957 |
In Stock |
| Tray 2 Pick Up Drive Asm |
RG5-2672 (500-sheet tray) |
In Stock |
| Pickup Asm (Tray 1) |
RG5-5084 (tray 1) |
In Stock |
| Pickup ASM (Tray 2) |
RG5-5277 (tray 2) |
In Stock |
| Pickup Roller Shaft with rollers |
RF5-2484 |
In Stock |
| Pickup Coupler (dog bone) |
RG5-2672 (500-sheet tray) |
In Stock |
| Delivery Asm |
RG5-5094 |
In Stock |
| Separation Pad |
RG5-5281/RF5-3086 |
In Stock |
| Transfer Roller |
RG5-5295 |
In Stock |
| Engine Controller, 110v |
RG5-5359 |
In Stock |
| Fixing Film Sleeve |
SLEEVE 4100 |
In Stock |
| Laser Scanner Asm |
RG5-5100 |
In Stock |
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| FULLY REFURBISHED HP LASERJET 4100/STARTER TONER $199.99 In Stock |
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HP LaserJet/Laser 4100 Printer Repair Common Codes |
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| Error Code 13 |
Paper Jam/Paper Jamming |
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| Error Code 10.10.10 |
Supplies Error |
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| Error Code 41.3 |
Unexpected Paper Size |
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| Error Code 49 |
Firmware Error |
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| Error Code 50 |
Fuser Error |
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| Error Code 51 |
Beam Detect Error |
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| Error Code 52 |
Scanner Error |
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| Error Code 53 |
Printer Memory Error |
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| Error Code 59 |
Main Motor Error |
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| Error Code 60.4 |
Lifter Motor Error |
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| Error Code 68 |
Permanent Storage Error |
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| Error Code 79 |
Critical Hardware Error Has Occurred |
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| Error Code 80 |
EIO Error |
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List of Contents HP LaserJet 4100 Printer
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Troubleshooting flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Troubleshooting the printing system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Engine test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Printer messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
General paper-path troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Image system troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Engine controller board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Paper-size detection switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
PCAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Sensors, switches, and thermistors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Solenoids and clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Product compatibility matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Print media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Supported types of print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Types of print media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Weight equivalence table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Overhead transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Card stock and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Control panel layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Control panel keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Settings and defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Quick copy jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Private/stored jobs menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Information menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Paper-handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Printing menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Print quality menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
EIO menu (networked printers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
HP LaserJet 41 00 Printer Repair Overview
The HP Laserjet 4100 delivers the highest value with more reliability, speed and intelligent printer management features not yet seen. Known as HP’s most advanced workgroup printer of the time, the hp laserjet 4100 printer series allows a company to handle their mission critical information, faster, easier and more productively than ever. The HP Laserjet 4100 printer is also expandable with options ranging from duplexing, networking, high capacity envelope feeders, as well as optional paper trays for higher capacity paper loading. Whatever the needs may be the hp laserjet 4100 is sure to deliver!
As one can imagine there was great demand for the hp laserjet 4100 printer series when it was first introduced to the general public. With such a strong demand, there was no doubt going to be a great need for hp laserjet 4100 printer repair and service center technicians. At Laserzone Inc we pride ourselves on the ability to manage the repair and service of all new printer lines that are introduced. Our training programs call for extensive knowledge of not only the individual components of the hp laserjet printers, but the assembly and disassembly of them. The training though does not stop there. For our techs to become certified and authorized hp laserjet 4100 service center printer technicians they are also required to study each of the error codes and the related fix. Though a tech may be equipped with the knowledge to repair your printer, that knowledge is fruitless without the proper parts. At Laserzone we stock all parts that would ever be required to successfully repair a printer. This part stock includes all hp laserjet 4100 maintenance kits, hp laserjet 4100 fuser assemblies, hp laserjet 4100 roller kits, as well as all of the uncommon parts that might be needed. Armed with all of the knowledge and parts our hp laserjet printer repair technicians are sure to have the solution to repair your printers quickly. |
