HP LaserJet/Laser 9000 Quick Reference Guide

General Info

HP LaserJet 9000

 
Model Number C8519A  
Release Date May 01  
Max Speed 50 ppm  
Max DPI 1200  
Memory Min/Max 128 MB/384 MB  
Duty Cycle 300,000 pgs/month  
Recommended Maint. Interval 300,000 pgs/month  
Service PIN 00900001  
 

HP LaserJet/Laser 9000 Printer Repair Parts

     
Fuser, 110v RG5-5750 In Stock
Maintenance Kit, 110v C9152A In Stock
Paper Input Unit (PIU) RG5-5681 In Stock
Face Down Delivery ASM RG5-5643 In Stock
Tray 1 Pick Up Roller RF5-3403 In Stock
Tray 1 Separation Roller RF5-3404 In Stock
Tray 2 & 3 Pick Up Roller RF5-3340 In Stock
Transfer Roller RG5-5662 In Stock
Formatter Board C8519-67901 (9000) In Stock
Firmware C9147-67928 (9000) In Stock
DC Controller RG5-5778 (9000) In Stock
Upper Fuser Roller RB2-5948 In Stock
Laser Scanner ASM RG5-5826 In Stock
Toner Cartridge C8543X In Stock
FULLY REFURBISHED HP LASERJET 9000/STARTER TONER $699.99 In Stock
     

HP LaserJet/Laser 9000 Printer Repair Common Codes

   
Error Code 13 Paper Jam/Paper Jamming  
Error Code 10.10.10 Supplies Error  
Error Code 41.3 Unexpected Paper Size  
Error Code 49 Firmware Error  
Error Code 50 Fuser Error  
Error Code 51 Beam Detect Error  
Error Code 52 Scanner Error  
Error Code 53 Printer Memory Error  
Error Code 59 Main Motor Error  
Error Code 60.4 Lifter Motor Error  
Error Code 68 Permanent Storage Error  
Error Code 79 Critical Hardware Error Has Occurred  
Error Code 80 EIO Error  
     

HP LaserJet 9000 Printer Repair Manual   acrobat

HP LaserJet 9000 Troubleshooting

Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Basic troubleshooting process flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
General troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Power-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Troubleshooting by using control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Event log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Control-panel and event-log message format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Printer-message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Alphabetical error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Numerical error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
User- and service-level diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Paper-path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Service test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Diagnostics flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Other diagnostics for the HP LaserJet 9000, 9000mfp, and 9000Lmfp. . . . . . . . . . . . . . . . . . . . 217
Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Other diagnostics for the HP LaserJet 9050, 9040mfp, and 9050mfp. . . . . . . . . . . . . . . . . . . . . 219
Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Tray 4 diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Diagnostics label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Motor test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Standalone running test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Sensor test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Light-pattern interpretation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Customer print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Evaluate the information pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Jetdirect page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Supplies status page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Usage page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
File directory page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Image-formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Check the print cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Image-defect tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

HP LaserJet 9000 Printer Overview

HP Lasejet 9000 printer repair and service

The hp laserjet 9000 printer series take full advantage of the powerful print engine resulting in a 50 page per minute true engine speed.  Equipped with a 300mhz processor the hp laserjet 9000 printer also delivers full bleed printing with FastREs 1200-dpi resolution.  Laserjet 9000 printer repair and service has never been more straightforward due to the high page volume rating of the components.  With a perform printer maintenance cycle of nearly 300,000 pages per month it is no wonder why this hp laserjet 9000 printer is dubbed one of the most robust of all the HP Laserjet printer lines.

When it comes to servicing the hp laserjet 9000 printer there are a number of different aspects that are most commonly affected.  The hp laserjet 9000 fuser repair, hp laserjet 9000 input assembly repair and the hp laserjet 9000 feed roller repair are among the most common of the service calls that are placed.  Our authorized hp laserjet 9000 service center is well equipped to fix the hp laserjet 9000 printer problems that were mentioned above.  Not only are our certified hp laserjet 9000 technicians equipped to repair the common problems, but we are also well prepared to handle the not so common hp laser 9000 printer problems. 

Certified HP Laserjet 9000 repair service technicians

Our hp laserjet 9000 certified and authorized technicians are required to participate in training programs not only familiarizing themselves with the machine, but breaking down the printer to its core.  Armed with the hardware no how our certified hp laserjet 9000 service technicians are then required to study each error code and the related solutions.  With as much training required for the hp laserjet 9000 printers our technicians will not only be able to diagnose the problem, but fix the printer on the first visit. 

 

 

800-610-5610

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HP QUICK REFERENCE GUIDE | HP LASERJET/LASER 9000 PRINTER REPAIR PARTS | HP 9000 PRINTER OEM SUPPLEIS

Authorized Printer Repair Center
  • HP On-Site Printer Repair Service
  • HP In-House Printer Repair Service
  • HP LaserJet 9000 Printer Set-Up
  • HP Laser 9000 Printer UPGrades
  • HP 9000 Printer OEM Supplies
  • HP Laser 9000 Printer Replacement Parts
  • HP 9000 Printer Maintenance Kits
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